![]() ![]() Used this to disable all addons, but makes no difference when going back to my O365 account.Create a new profile with /PIM Offline-Test so it lets me into Outlook WITHOUT needing an email account setup and this does not crash.A new 16MB OST is generated in this folder every time it crashes.Renamed/delete the entire Outlook folder in Appdata, still crashes.Here's what I tried before finding this post: Using Exchange Online for my provider.įaulting application name: OUTLOOK.EXE, version: 1.20266, time stamp: 0x5ef2a169įaulting module name: OUTLOOK.EXE, version: 1.20266, time stamp: 0x5ef2a169įaulting application start time: 0x01d65ad526415b12įaulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE ![]() There is no error report, no dialog box, just the whole Outlook window vanishes like it's silently crashing to desktop. This morning, it immediately closes - crash to desktop style - about 5 seconds after I open it. Outlook was working last night at 10:30PM. Signed up for a Spiceworks account to ask this exact same question! Happened this morning out of the blue. Report Id: 39f0b408-e5b3-4d55-b1e0-3302e64b6b6bįaulting package-relative application ID:Įdit: I can open Outlook in safe mode though If I log in as another user, Outlook crashesįaulting application name: OUTLOOK.EXE, version: 1.20384, time stamp: 0x5f05e1b3įaulting module name: OUTLOOK.EXE, version: 1.20384, time stamp: 0x5f05e1b3įaulting application start time: 0x01d65ad08a52d218įaulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE On the same machine, if I log in as one user, Outlook works fine. I'm using the retail version of Outlook 2019 with an on-prem Exchange 2013 server and am getting the issue. ![]() Users may be able to leverage those protocols as an alternative means to access email and service features while we remediate this problem. More info: Our analysis indicates that Outlook on the web and mobile clients are unaffected. User Impact: Users may experience crashes or may be unable to access Exchange Online via Outlook. Title: Users experiencing Outlook connection issues and crashes ![]()
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